FAQ and technical answers
Frequently asked questions about cold rooms, freezer rooms, refrigeration installation and service
Here you will find clear answers about quotes, planning, cold rooms, freezer rooms, doors, refrigeration units, CO2 refrigeration, natural refrigerants, service and preventive maintenance.
Nova Industrial works by the principle: one contractor, one responsibility, one completed system.
Quote, advice and first contact
Questions that help you get started with the right documentation and faster feedback.
How quickly can we get a response to a quote request?
We normally respond within 24 hours on non-holiday weekdays when the documentation is clear enough. The more information you send from the start, the faster we can assess scope, technical conditions and next steps.
What do you need to provide a quote?
Send a drawing, sketch, approximate measurements, desired temperature, use case, placement in the premises and a short description of the operation. Photos from the site, information about an existing system and desired time frame also help.
Do we need finished drawings?
No. We can start with a simple sketch, approximate measurements or a short needs description. After that, we help clarify which technical questions need to be solved before quote, planning and installation.
Can you help us even if we are only in the planning stage?
Yes. It is often best to make contact early. Then cold rooms, freezer rooms, units, electrical work, controls, doors, floors, condensate and service access can be planned correctly from the start.
Can we get technical advice before deciding?
Yes. Nova Industrial helps assess needs, conditions and possible solutions for cold rooms, freezer rooms, refrigeration installation and service.
Do you only work with large projects?
No. The scope is adapted to the need. Nova Industrial works with everything from individual cold and freezer solutions to more complete systems where planning, construction, electrical work, refrigeration, installation and commissioning are coordinated.
Which types of businesses do you help?
Nova Industrial helps restaurants, commercial kitchens, stores, grocery stores, warehouses, logistics operations, industry and production where temperature, operation and availability are important.
Cold rooms
Answers about planning, dimensioning and construction of cold rooms for professional operation.
What is a cold room?
A cold room is an insulated temperature-controlled space built to maintain stable cooling over time. It is often used in warehouses, retail, restaurants, commercial kitchens, food handling and production.
When is a cold room suitable?
A cold room is suitable when the operation needs stable temperature, hygienic surfaces, good goods flow and a solution that is easy to use and service over time.
What is included in a cold room project?
It can include planning, panels, doors, floors, refrigeration units, electrical work, controls, installation, commissioning and documentation. The exact scope is adapted to the project.
How is a cold room dimensioned?
Dimensioning is based on temperature requirements, goods type, opening frequency, load, operating pattern, placement, goods flow and future service needs.
Why are panels and insulation so important?
Panel thickness, insulation core, tight joints, doors, floors and penetrations affect how stable the temperature becomes and how much energy the system uses every day.
Can you build cold rooms to existing dimensions?
Yes. Cold rooms can be planned around the premises, the operational flows and the technical requirements on site.
What matters most before building a cold room?
The most important questions are temperature range, goods flow, opening frequency, door placement, panel thickness, insulation, floor, unit placement, electrical work, controls and service access.
Can a cold room be expanded or changed later?
In many cases yes, but it becomes easier if future changes are considered from the start. That is why service access, penetrations and possible future adaptation are weighed in early.
Freezer rooms
Questions about freezer rooms, frozen storage, ice formation, insulation and safe freezer temperature.
What is the difference between a cold room and a freezer room?
A cold room and a freezer room may look similar from the outside, but freezer rooms have higher requirements for insulation, floors, door environment, sealing, defrosting and handling condensation, ice formation and thermal bridges.
When do you need a freezer room?
A freezer room is needed when the operation handles frozen goods and needs safe freezer temperature, robust operation, the right door environment and a solution that can handle high load.
What is especially important in a freezer room?
For freezer rooms, insulation, floor construction, door sealing, defrosting, heating cable, pressure equalization, thermal bridges, condensation and ice formation are especially important to handle.
Can you build freezer rooms for warehouses and food?
Yes. Nova Industrial builds freezer rooms for warehouses, retail, commercial kitchens and food handling, among others.
How do you reduce the risk of ice formation?
The risk is reduced through correct dimensioning, a good door environment, sealing, controls, defrosting, well-planned traffic flow and technical solutions adapted to actual use.
Do freezer rooms need special doors?
Yes. Freezer rooms need door solutions adapted to lower temperatures, sealing, insulation and daily load. Sliding doors, high-speed doors, strip curtains and other accessories can also be used when needed.
What is a thermal bridge?
A thermal bridge is a point where cold or heat passes more easily through the construction. In freezer rooms, thermal bridges can contribute to energy losses, condensation and ice formation if not handled correctly.
Doors, gates and accessories
The door environment affects flow, energy, safe temperature and usability every day.
Which door solutions can be used for cold rooms and freezer rooms?
Depending on the need, the solution can include cold room doors, freezer room doors, sliding doors, freezer doors, high-speed doors, fast roll-up doors and strip curtains.
When is a sliding door suitable?
Sliding doors are often suitable when the opening is larger, when traffic flow requires smooth passage or when a robust solution is needed for cold rooms, freezer rooms or frozen storage.
When is a high-speed door suitable?
High-speed doors are suitable for high-traffic areas where opening time needs to be reduced. They can contribute to better temperature retention, smoother flow and lower energy losses.
What are strip curtains?
Strip curtains are flexible plastic strips that act as an additional temperature barrier in doors, gates or openings. They can be used to reduce temperature loss during staff and forklift traffic.
What is PIR insulation?
PIR stands for polyisocyanurate and is an insulation material with good thermal properties. It can be used in doors and panels where insulation and efficient construction need to be combined.
What is the difference between PIR and PUR?
PIR and PUR are both insulation materials. PIR has high insulation efficiency and can enable thinner constructions in some spaces. PIR also differs from PUR in terms of fire performance.
Refrigeration installation
About refrigeration units, pipework, electrical work, controls, commissioning and technical coordination.
What does refrigeration installation mean?
Refrigeration installation includes installation of refrigeration systems, units, evaporators, pipework, electrical work, controls, sensors, condensate handling, commissioning and function checks.
Do you install both cold rooms and freezer rooms?
Yes. Nova Industrial installs refrigeration systems for both cold rooms, freezer rooms and professional refrigeration systems.
Why is preparation so important in refrigeration installation?
A good refrigeration installation starts before the installation work. Needs, placement, capacity, electrical work, condensate, pipework, ventilation, service access and controls need to be reviewed for the system to work in real operation.
What is checked during commissioning?
During commissioning, function, temperature, drainage, tightness, controls, safety and that the system works according to the right conditions are checked before handover.
Can you coordinate electrical work and refrigeration?
Yes. Nova Industrial coordinates refrigeration, electrical work, controls and commissioning in the same delivery. This creates fewer interfaces, clearer responsibility and a smoother path to a completed system.
Are you certified for refrigeration installation?
Nova Industrial works with certified refrigeration expertise and according to current requirements, industry standards and established working methods for quality, safety and long-term operation.
Do you work with CO2 and natural refrigerants?
Yes. Nova Industrial works with several types of refrigerants, including modern and natural alternatives such as CO2. The purpose is to create energy-efficient solutions with lower climate impact and better operating economy over time.
Can you replace a unit in an existing system?
Yes. Nova Industrial can assess existing cold rooms and freezer rooms and develop proposals for unit replacement, additions or upgrades.
Energy, operation and economy
How correct dimensioning, insulation, controls and service affect operating cost and availability.
How do cold rooms affect energy consumption?
The climate shell, panel thickness, insulation, doors, floors, seals, penetrations, units and controls affect how hard the refrigeration system needs to work. Correct planning can reduce energy consumption over time.
How can operating cost be reduced?
Operating cost can be reduced through correct dimensioning, tight construction, good insulation, the right door solution, functioning controls, regular service and optimized operation.
Why are doors and gates important for energy?
Every opening affects temperature. The right door, gate, high-speed door or strip curtains can reduce temperature loss and help the refrigeration system work more efficiently.
Can service lower energy consumption?
Yes. A system that is not correctly adjusted can use more energy than necessary. Service, inspection, cleaning, control checks and adjustment can contribute to more efficient operation.
What does stable operation mean?
Stable operation means that the system maintains the right temperature, works reliably every day, is easy to follow up and can be serviced without unnecessary interruptions.
What happens if a refrigeration system is incorrectly dimensioned?
An incorrectly dimensioned system may struggle to maintain temperature, use more energy, wear faster and increase the risk of downtime or product losses.
Service and maintenance
Preventive refrigeration service that protects temperature, goods, operation and economy.
Do you offer service and maintenance?
Yes. Nova Industrial offers preventive service, troubleshooting and ongoing maintenance of refrigeration systems, cold rooms, freezer rooms, refrigeration units and related controls.
Why is preventive service important?
Many operational disruptions begin as small deviations, such as incorrect operating values, wear, dirty filters, ice formation, control faults or components that are not working optimally. Regular service can detect problems before they lead to urgent stops.
What is included in service of a refrigeration system?
Service can include checks of temperature, operating values, controls, function, visible wear, cleaning needs, alarms and other deviations. The scope is adapted to the system.
How often should a refrigeration system be serviced?
It depends on the type, age, operating hours, load and how critical the system is to the operation. Systems in intensive operation should be checked regularly.
Do you offer service agreements?
Yes. Nova Industrial can develop service plans with scheduled checks and preventive maintenance. A service agreement gives better overview, more reliable operation and simpler cost planning.
Can you troubleshoot a system you did not install?
Yes. Nova Industrial can help with troubleshooting and service on existing systems as well.
Which problems can you troubleshoot?
Nova Industrial can troubleshoot temperature problems, alarms, poor output, ice formation, condensation problems, control faults, sensor faults, electrical faults, abnormal sounds and recurring downtime.
Do you offer emergency call-outs?
For business-critical needs, Nova Industrial can discuss a tailored service setup. Contact the company to see what fits your operational requirements.
What is the benefit of a service agreement?
A service agreement provides planned service visits, documented inspection, better cost control, preventive actions and more reliable operation over time.
Project process
How Nova Industrial brings planning, construction, electrical work, refrigeration, installation and operation into one responsibility.
How does a project work?
A typical project starts with needs and documentation. This is followed by planning and dimensioning, construction and installation, commissioning and handover. If needed, the work continues with service and follow-up.
What happens in the needs analysis?
Nova Industrial reviews dimensions, temperature requirements, use, drawings, goods flows and site conditions.
What happens during planning?
During planning, a solution is developed for the room, insulation, floor, doors, electrical work, refrigeration units, placement, controls and service access.
What happens during installation?
Panels, doors, refrigeration technology, pipes, electrical work and controls are installed in the right order so the parts work as one system.
What do we receive at handover?
After installation and commissioning, Nova Industrial reviews the function, checks the system and hands over relevant documentation for operation and service.
Do you take full responsibility?
Yes. Nova Industrial brings construction, electrical work and refrigeration under one roof, with responsibility from planning to completed system and operation.
Geography and contact
How to reach Nova Industrial and send the right information from the start.
Where is Nova Industrial based?
Nova Industrial is based in Haninge and is active with projects across Sweden.
Do you only work in Haninge?
No. Nova Industrial is based in Haninge but helps businesses across Sweden depending on project scope and conditions.
How do we contact you?
You can contact Nova Industrial by phone 010 189 11 75, email offert@novaindustrial.se or the contact form on the website.
What should we write in the first email?
Briefly describe what you need help with: cold room, freezer room, refrigeration installation, service or technical advice. Add dimensions, temperature requirements, business type, placement, photos and drawings if available.
Short FAQ
Quick answers for anyone who wants to understand the offer directly.
What does Nova Industrial do?
Nova Industrial plans, builds, installs and services cold rooms, freezer rooms and professional refrigeration systems for operations where temperature and operation must work.
Can you deliver the whole system?
Yes. Nova Industrial works with coordinated solutions where panels, doors, units, electrical work, controls, installation and commissioning are planned together.
Can we get help without finished drawings?
Yes. A sketch, approximate measurements or a short needs description is often enough to start the dialogue.
Do you help with both new systems and existing systems?
Yes. Nova Industrial helps with new cold and freezer systems, installation, unit replacement, upgrades, service and troubleshooting.
How do we get help fastest?
Send a drawing, sketch, dimensions, temperature requirements and a short description of the operation - or contact Nova Industrial directly through the website contact details.
Next step
Do you have a project coming up?
Send a drawing, sketch or dimensions and we will quickly get back to you with the right way forward for cold rooms, freezer rooms, refrigeration installation or service.